Uber is launching a new safety feature that allows riders and drivers to record audio during their trips.
The feature must be enabled by the user first, but once it's enables users can access the feature by pressing the shield logo in the app and hitting record.
Bother users and drivers can record individual trips, and drivers will have the option to record the entire time they're online. If drivers are recording, riders will be notified via the app.
The audio file is encrypted and can only be accessed by Uber if a safety report is submitted with the audio attached, driver & rider will not be able to listen to the audio.
Although the feature has been available in other countries, it will be rolling out in pilot mode in the US beginning in 3 cities.